Frequently Asked Questions

Shipping & Delivery

How long does shipping take?

Domestic (U.S.) orders typically ship within 1-3 weeks or less depending on the amount of orders being requested at that time.

International orders, once mailed, can take anywhere from 7-21 business days, depending on customs processing.

Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping times vary by destination.

Do you offer free shipping?

Yes! Free shipping on orders over $100!

What is your return policy?
We unfortunately do not accept returns, only exchanges if the item is damaged and or is the wrong product.

How do I start a return?
Contact our email, Hokulele.swim@gmail.com to initiate a return.

What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods.